Ticket Reply

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Hi {NAME},

The following support ticket has been updated by "{ACC_NAME}":

Ticket ID: #{TICKET}
Subject: {SUBJECT}
Department: {DEPT}
Priority: {PRIORITY}
Status: {STATUS}

Comments:
-----------------

{COMMENTS}

Custom Fields:
-----------------

{CUSTOM}


To respond to this ticket, log in to your support administration centre:
{WEBSITE_URL}/{ADMIN_FOLDER}/?ticket={TICKET}

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{WEBSITE_NAME}
{WEBSITE_URL}

Visitors IP Address(es): {IP}
