Ticket Reply Not Permitted

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Hi {NAME},

You recently replied to a previously closed ticket and our system does not allow this ticket to be reopened by email.

Ticket No: #{TICKET}
Subject: {SUBJECT}

If you wish to reopen this ticket or add a new ticket, please log in to your support account.
{WEBSITE_URL}/?t={ID}

Kind regards,

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{WEBSITE_NAME}
{WEBSITE_URL}